FAQ

Lifestyle Cleaning Services  – Fresh & environmentally friendly cleaning solutions for home, office, outdoor & more!

 

Lifestyle Cleaning Services was created in 2010 by Ann Bartlett, who wanted to set a new standard of CLEAN. Cleaning with common sense, if its dirty clean it. Ann started on the tools and within 3 months had her first employee. Customer service is important to Ann and her staff to make sure that all work is guaranteed so that everyone is happy with the results.

Now Ann and over forty team members have set award winning standards for commercial and residential cleaning in every way. Ann is a mother of 4 beautiful boys and knows what it is like to try and balance  work and family life. Its all about spending time with your family or doing the things that you enjoy rather than cleaning or mowing lawns.

Exceptional, fresh and always offering the highest standard of quality and professionalism. At Lifestyle Cleaning Services we clean hundreds of residences and businesses in the Hunter, Newcastle, Lake Macquarie and Central Coast region every week. Impeccable customer service is also part of the Lifestyle Cleaning experience. As recognised by winning the Hunter Region Business Excellence Awards in 2012 and 2015.

Ann is the 2015 Business Blueprint Female Entrepreneur of the year. Finalist in the  2015 Ausmumpreneur of the year.

 

What work can I expect to be done?

Our services cover any household chores – basic cleaning and tidying general clean throughout bathrooms, bedrooms, lounge and kitchen family areas. Making beds, changing bed linen, washing, ironing and whatever else you require, Lifestyle Cleaning Services clean to suit your needs. The amount of work accomplished depends on how much time is allocated for the service and the attention to detail required.

Do I have to supply any equipment?

Lifestyle Cleaning Services will bring everything needed including triple filtered vacuum cleaners and microfibre cloths.The staff are trained to use colour coded cloths so that it stops cross contamination in your home.

How often can I have a service?

You can enjoy our residential cleaning services on a weekly, fortnightly or even a daily basis.  If you are running out of time, try a twice-weekly service! You will love the extra time for yourself and your family.

Do I need to be home when a cleaner services my home?

No, but it is important to arrange a meeting to discuss your needs prior to the service starting. Our cleaners provide the best service when they completely understand your cleaning requirements . We find that an initial meeting will help make both you and your cleaner happy.

If you are not going to be home during your house cleaning you will however need to arrange access to your your home with your cleaner

What if I need to change the scheduled cleaning?

Contact us on 1300 302 187.

Can I change my cleaner if I am unhappy?

Absolutely! Just one call to our administration is all it takes. A replacement will be arranged ASAP.

How do I pay for the service?

By cash, cheque or internet bank transfer at the end of each service.

 Do I get the same cleaner each time?

Yes, you will be allocated the same cleaner each week or fortnight, If your cleaner is sick or on holidays, we would endeavor to allocate you a replacement cleaner.

Can I give the cleaner a key?

Yes, you are welcome to give the cleaner a key. A lot of our Clients are not at home when their cleaner comes and therefore prefer to give the Cleaner a key due to inconvenience. With our stringent recruitment process, you can have peace of mind in doing so.